Detect Android CNA

The ‘Detect Android CNA’ hotspot setting represents a robust splash page feature. When activated, it intelligently identifies if a guest is accessing the splash page from within an Android Captive Network Assistant (CNA) and seamlessly redirects them to view the splash page within their device’s default web browser. This transition of the guest experience for Android devices into the default browser not only enhances user interaction with advanced login features but also ensures uninterrupted access to your hotspot’s  configured landing page, improving the overall guest experience.

How to enable the Detect Android CNA feature

  1. Login to your Operator User account
  2. Using the navigation panel to the left, select Network > Hotspots
  3. Click the blue Edit icon next to the desired hotspot
  4. Under the Login Details section, look for the Detect Android CNA “ON/OFF” toggle
  5. Click the toggle show it shows ON
  6. Press Submit at the bottom of the page
Detect Android CNA requirements

  1. The Detect Android CNA feature works with Androids running OS version 11 and above. Androids running a previous OS version will interact with the splash page as if this feature is not enabled.
  2. Depending on the Gateways in use for the hotspot, guests may see a http post browser warning. If your hardware is mentioned in the list below and supports uploading a certificate and configuring your own hostname for authentication, you can resolve this yourself by completing the necessary steps to modify your configuration.
    • Samsung
    • Adtran Bluesocket
    • Fortinet Fortigate
    • TP-Link Omada
    • SonicWall
    • ArubaOS
    • Cisco Meraki
    • Cisco Enterprise
    • Extreme CloudIQ (FKA Aerohive)
    • Ruckus ZoneDirector
    • Ruckus Unleashed


Updated on October 17, 2023

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!