Operator SMTP Server

We highly recommend using a mail service provider that is designed for handling large batches of outbound emails at a time. Here is one that other clients use: Mailgun

There are many service providers that offer this service, please pick the service that best fits you and your business needs. If you need help setting up a mail server, please contact the support department for the mail provider that you’ve chosen as it is outside of our scope of support to help with third-party providers.


The Marketing 4 WiFi Operator SMTP server settings determine the default email address that delivers the following:

  1. Client Email Templates
  2. Password Reset messages from the login screen
  3. Marketing Campaign Emails to Guests for Clients that do not have their own SMTP Server configured (See Client SMTP Server configuration article)

To complete the configuration of your Operator SMTP Server you need to add your account information from your E-mail provider into the dashboard SMTP Server page. The settings entered will change depending on your SMTP provider.

Follow the steps below to access the SMTP Server page, enter in your own information and then test the configuration to ensure the setup was successful.

  1. Login to your dashboard
  2. Using the navigation panel to the left, select Operator Settings > SMTP Server
  3. Fill in the SMTP fields from your E-mail provider then click ‘Submit’
  4. After submitting your details use the Test SMTP Server Details section to enter your own E-mail and press Test to ensure the configuration was successful. If everything  works as expected the platform will display the text ‘Message has been sent’.
Test SMTP Server Debug

If the test fails you can enable the debug toggle and test again, then the platform will display the interaction between the SMTP Server and itself for your  test that Smart e-mails will be delivered from your SMTP account by using the test feature below. After you’ve submitted the SMTP account information, simply type in an e-mail address to send a test e-mail.

Updated on January 5, 2024

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