Configuration for Ruckus Xclaim

You can confirm your environment under Operator Customizations.

Before configuring your device, please be sure that you have added the Gateway to the Smart WiFi Platform and associated it with a Hotspot.

The following instructions outline how to setup a Ruckus xClaim network for the Marketing4WiFi Platform.  This guide covers details such as configuring RADIUS, walled garden entries, and captive portals.  This guide assumes that your xClaim is already operational and on a live network. Please make sure any firewall rules, web content filters, and other security measures have been configured to interface with the platform.

Session bandwidth control will be handled directly from the Xclaim Cloud Manager. Be sure to set bandwidth limits directly in their Cloud control.

  1. Login to the Xclaim cloud control panel located at:

  2. Add a new Guest Network

  3. Enter your desired broadcast SSID and set Enable Hotspot to ‘On’ – then save.

  4. Add a Hotspot Profile

  5. Click the ‘Add Hotspot Profile’ button

    1. Hotspot Name: Smart WiFi (or whatever you wish)
    2. Splash URL: Select one
    3. Redirect user to URL: Redirect To
    4. Redirect To: Select one
    5. Primary RADIUS Server: Select one
    6. Secondary RADIUS Server: Select one
    7. Radius Secret: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called RADIUS Secret in the dashboard.
    8. RADIUS port: 1812
    9. Please add all the Default walled garden entries.

      If you’re a white label client and you have your own splash domain, be sure to include it in the walled garden.

    10. Accounting server port: 1813
    11. NASID: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called SWS/Hotspot/NAS-ID.
    12. UAM HTTP Port:3990
    13. UAM HTTPS Port: 3992
    14. UAM Secret: hotspotHotspot Profile Information
  6. Edit the Access Point to associate the Hotspot settings onto it.

  7. That should be it! Wait a few minutes for the configuration to update to the access point then connect with your device and you should receive the Splash page associated with the Hotspot.

Disclaimer on hardware configuration guides in the KB:

This equipment has been integrated and tested in our labs with the Marketing4WiFi using the firmware versions below.

xClaim Version 1.6.0(1)

LIMITED HARDWARE SUPPORT: Hardware manufacturers frequently make changes to firmware, controllers and GUI’s. The information below may be out of date or images may be different and is to be used as a general reference guide. We do offer additional limited support to help with trouble-shooting and we highly recommend that you have a hardware support agreement and/or access to a hardware support engineering representative from the manufacturer.


Updated on February 10, 2021

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