Netgear Insight configuration guide

Before configuring any network to the Marketing 4 WiFi platform, you must create a gateway for each MAC of the APs that will be broadcasting the Guest WiFi using the correct Gateway Type to the correct hotspot. Failure to do so will result in devices being presented a generic “Hotspot Deactivated” message instead of a branded splash page.

The following instructions outline how to setup a Netgear Insight network for the Marketing 4 WiFi Platform.  The guide covers configuring the captive portal settings of a Wireless network and assumes that your Netgear Insight equipment is already operational and with a live network ready to configure for Guest WiFi. Please make sure any firewall rules, web content filters, and other security measures have been configured to interface with the platform.

  1. Login to your Netgear Insight dashboard
  2. Select your desired location
  3. Use the menu panel at the top to select the Wireless tab
  4. Click the settings button to the top right
  5. Click the Edit option for the network you want to configure to the platform
  6. On the settings page tab for the network make the following changes
    1. Client isolation: ON
  7. On the Captive Portal tab for the network make the following changes
    1. Enable Captive Portal: ON
    2. Captive Portal Type: External Captive Portal
    3. Splash Page URL: Select one
    4. Primary Authentication Server IP: Select one
    5. Secondary Authentication Server IP: Select one
    6. Primary and Secondary Authentication Port: 1812
    7. Primary and Secondary Authentication Password: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called RADIUS Secret in the dashboard.
    8. Primary Accounting Server IP: Select one
    9. Secondary Accounting Server IP: Select one
    10. Primary and Secondary Accounting Port: 1813
    11. Primary and Secondary Accounting Password: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called RADIUS Secret in the dashboard.
    12. Failsafe: Disable
    13. Allow HTTPS: Disable
    14. Walled Garden: Use the text area to add all of the platform wildcard walled garden entries.
    15. Press Save
  8. This completes the configuration for Netgear Insight
Integration exceptions

This gateway integration does not support the following functionality.

  • Presence Campaigns
  • Hotspot default session profile values for Bandwidth Up and Down
  • Guest Plans login method session profile values for Bandwidth Up and Down
  • Ad-Based login method session profile values for Bandwidth Up and Down
  • SecurePass

Disclaimer on hardware configuration guides in the KB:

This equipment has been integrated and tested in our labs with the Marketing4WiFi platform using the firmware versions below.

 Firmware 10.7.5.400

LIMITED HARDWARE SUPPORT: Hardware manufacturers frequently make changes to firmware, controllers and GUI’s. The information below may be out of date or images may be different and is to be used as a general reference guide. We do offer additional limited support to help with trouble-shooting and we highly recommend that you have a hardware support agreement and/or access to a hardware support engineering representative from the manufacturer.

Updated on March 29, 2024

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