Mist Device Configuration

You can confirm your environment under Operator Customizations.

Before configuring your device, please be sure that you have added the Gateway to the Smart WiFi Platform and associated it with a Hotspot.

The following instructions outline how to setup a Mist device for the SmartWiFi Platform. Please make sure any firewall rules, web content filters, and other security measures have been configured to interface with the Smart WiFi Platform.

1. Login in to the Mist Portal.
2. Click on the Networks icon in the left hand column and click on WLANS.

3. Click on your WLAN SSID.

Please see the screenshot at the bottom of the article for a visual reference for Steps 4 – Step 7.e.

4. Under Security click on Open Access.
5. Under WLAN Status click the Enabled radio button.
6. Under Isolation check the prohibit peer to peer communication.
7. Under Guest Portal make the following changes.
a. Click on the Forward to external portal.
b. Portal URL: select one

d. Allowed hostnames: Please add all the Default walled garden entries.

If you’re a white label client and you have your own splash domain, be sure to include it in the walled garden.

Note: Make sure to put commas in between walled garden entries. Additionally, wild cards cannot be used here.

e. The API Secret is automatically generated by Mist and is unique to every WLAN.  You will need this API Secret when creating the Mist gateway in the Smart WiFi platform, see screenshot below.

In the SmartWiFi Platform navigate to Hotspot->Hotspot List-> Gateways. If you do not have the API Secret when initially creating the Mist gateway you can put a “.” in the API Secret field.

Mist SITE Id


Create A Mist API Key

1. Login to your Mist portal.
2. In your web browser, open a new tab and go to this link : https://api.mist.com/api/v1/self/apitokens
3. Scroll down to the bottom of this page and click the blue Post button.

After you click the Post button the following information will populate in the script section.

Mist only provides this specific API Key ONCE and you will not be able to recover it. Make sure to document this API Key somewhere.

If this API key is lost, you can always create a new one. Please keep in mind that you will need to use the updated key on every node in the Analytics 4 WiFi dashboard.

Guest data for Hotspots using Mist Gateways

The platforms reported Time Online, Download, and Upload for Guests who connected to a hotspot with Mist gateways will be for the entire time a device is associated to the Guest WiFi SSID.

The following instructions outline how to setup a Mist network for the Marketing4WiFi Platform.  This guide covers details such as configuring RADIUS, walled garden entries, and captive portals.  This guide assumes that your Mist equipment is already operational and on a live network. Please make sure any firewall rules, web content filters, and other security measures have been configured to interface with the platform.

Disclaimer on hardware configuration guides in the KB:

This equipment has been integrated and tested in our labs with the Marketing4WiFi using the firmware versions below.

Mist Version 0.3.14945

LIMITED HARDWARE SUPPORT: Hardware manufacturers frequently make changes to firmware, controllers and GUI’s. The information below may be out of date or images may be different and is to be used as a general reference guide. We do offer additional limited support to help with trouble-shooting and we highly recommend that you have a hardware support agreement and/or access to a hardware support engineering representative from the manufacturer.

Updated on November 23, 2021

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