You can confirm your environment under Operator Customizations.
The following instructions outline how to setup a Extreme Campus Controller for the Marketing4WiFi Platform. This guide covers details such as configuring RADIUS, walled garden entries, and captive portals. This guide assumes that access points are already operational on a live network. Please make sure any firewall rules, web content filters, and other security measures have been configured to interface with the platform per the hardware manufacturers specifications.
- The MAC of all APs that will be broadcasting the Guest WiFi signal need to be properly added to the hotspot as gateways or guests could receive a hotspot deactivated message.
- Login to your Extreme Campus Controller
- On the left click Configure> Networks > WLANs
- Click Add (Or edit the desired WLAN)
- Network Name: Smart WiFi(or whatever you wish)
- SSID: Guest WiFi(or whatever you wish)
- Status: Enabled
- Auth Type: Open
- Enable Captive Portal: Checked
- Captive Portal Type: External
- ECP URL: select one
- Click Walled Garden Rules
- Click L3,L4 IP and Port Rules and click New
- Please add all the Default walled garden entries using the settings
action=allow, COS= None, Protocol= Any Protocol, IP/Subnet= FQDN, and Port= Any Port
Example:
If you’re a white label client and you have your own splash domain, be sure to include it in the walled garden.
- Use HTTPS connection: Unchecked
- Send Successful Login to: Custom URL
- URL: select one
- MAC-based authentication(MBA): Unchecked
- AAA Policy: Click the + icon to create a new policy.
- Name: Smart WiFi
- Authentication Protocol: CHAP
- NAS ID: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called SWS/Hotspot/NAS-ID.
- Called Station ID: Wired MAC Colon SSID
- Accounting Type: Start-Interim-Stop
- Accounting Start: No Delay
- RADIUS Authentication Servers: You will need to create two
- Server one
- Server Address:select one
- Shared Secret: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called Radius Secret.
- Server Address:select one
- Server two
- Server Address:select one
- Shared Secret: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called Radius Secret.
- Server Address:select one
- Server one
- RADIUS Accounting Servers: Use the drop down menu to select and add the RADIUS Authentication servers just created.
- Default Auth Role: Enterprise User
- Advanced- Check RADIUS Accounting
- Click Save and assign the WLAN to the correct profile.
Troubleshooting Splash page
- If your the splash page displays a hotspot deactivated message please ensure your AP MAC has been added as a gateway to the hotspot.
- If the splash page fails to load please ensure the walled garden has been properly configured.
- If the splash page fails to trigger at all check your VLAN settings. If the VLAN is bridged to CA you must add a layer 3 address for the controller.
- If devices load the splash page properly but after pressing connect the splash page is loaded again please ensure the RADIUS secret was correct applied to both servers.
- If guests can connect but no guest connection data is populated in the dashboard please ensure you’ve checked RADIUS Accounting under advanced options.
Disclaimer on hardware configuration guides in the KB:
This equipment has been integrated and tested in our labs with the Marketing4WiFi using the firmware version below.
Versions e3120 & e1102
LIMITED HARDWARE SUPPORT: Hardware manufacturers frequently make changes to firmware, controllers and GUI’s. The information below may be out of date or images may be different and is to be used as a general reference guide. We do offer additional limited support to help with trouble-shooting and we highly recommend that you have a hardware support agreement and/or access to a hardware support engineering representative from the manufacturer.