Datto Partner Portal Configuration

You can confirm your environment under Operator Customizations.

Before configuring your device, please be sure that you have added the Gateway to the Smart WiFi Platform and associated it with a Hotspot.

The following instructions outline how to setup a Datto network for the Marketing4WiFi Platform.  This guide covers details such as configuring RADIUS, walled garden entries, and captive portals.  This guide assumes that your Datto access points are already operational on a live network. Please make sure any firewall rules, web content filters, and other security measures have been configured to interface with the platform per the hardware manufacturers specifications.

  1. Log into your Datto Partner Portal, go to your network status page and open the network intended for configuration.
  2. From the Network Overview page, click Access Points and select the desired SSID.
    Configure with the settings below-

    1. Common
      • SSID Name: Guest WiFi(Or whatever you wish)
      • Enable: ON
      • Visible: ON
    2. Captive Portal
      • Bandwidth Throttling: Enabled
      • Splash page: Enabled
      • Splash page type: Hosted remotely
      • Splash page URL: Select one
      • Splash page secret: hotspot
      • Splash page authentication type: RADIUS
      • Server Address 1: Select one
      • Server Address 2: Select one
      • Server secret: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called RADIUS Secret in the dashboard.
      • NAS ID: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called SWS/Hotspot/NAS-ID in the dashboard.
      • Block Unauthenticated users: ON
      • Walled Garden: Please add all the Default walled garden entries.

        If you’re a white label client and you have your own splash domain, be sure to include it in the walled garden.

    3. Advanced
      • Client isolation: ON
      • DNS intercept: ON
  3. To enable up/down reporting to the dashboard click Display and then “Show Embed Code”. Select the first block of text beginning with “<script” and ending after “</script>”.
    Example Snippit-

    <script data-key="9x7x2x4xbxaxbx9xex9xdx4xexfx2x1xaxex7x2xcx3x5x8xaxdxbx3x4xax9x6x" data-token="xfx9xfx1x4xcxax8x9x6x5x7xbxaxbx4x7xbx4x7x2xbxaxcx0xfxdx1x3x2x8xa" data-network-id="429188" src="https://embed.cloudtrax.com/v1.js"></script>
  4. In the Marketing4WiFi dashboard, go to the Network> Gateway page and edit the gateway for this network and paste the snippet inside the “Cloudtrax Script” text field.

Disclaimer on hardware configuration guides in the KB:

This equipment has been integrated and tested in our labs with the Marketing4WiFi platform using the firmware versions below.


LIMITED HARDWARE SUPPORT: Hardware manufacturers frequently make changes to firmware, controllers and GUI’s. The information below may be out of date or images may be different and is to be used as a general reference guide. We do offer additional limited support to help with trouble-shooting and we highly recommend that you have a hardware support agreement and/or access to a hardware support engineering representative from the manufacturer.

Updated on September 1, 2022

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