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Configuration for IgniteNet Spark, SunSpot & SkyFire

You can confirm your environment under Operator Customizations.

Before configuring your device, please be sure that you have added the Gateway to the Smart WiFi Platform and associated it with a Hotspot.

The following instructions outline how to configure the IgniteNet site hotspot settings and enable them on an SSID. This guide assumes your Access points have already been added to a site in the IgniteNet Cloud Controller.

  1. Login to the IgniteNet Cloud Controller portal.
  2. Select the Site Menu containing the APs intended for use with the SmartWiFiPlatform.
  3. Use the navigation panel to the left and select Configure > WiFi Access.
  4. Use the tabs on the top to select the ‘Hotspot’ page.
  5. Configure the page to the settings below and save.
    • General Settings
      1. Hotspot Enabeld: ON
      2. Select your hotspot mode below: External Captive Portal Service
      3. Smart Isolation: Internet Access Only
    • Network Settings
      1. IP Address:
      2. Netmask:
      3. DNS 1:
      4. DNS 2:
    • DHCP Server
      1. DHCP Start: 10
      2. DHCP Limit: 245
      3. Lease Time: 3600
    • RADIUS Server
      1. Enable RADIUS Auth: ON
      2. RADIUS Server Address: Select one
      3. Backup RADIUS Server Address: Select one
      4. RADIUS server shared secret: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called RADIUS Secret in the dashboard.
      5. RADIUS server auth port: 1812
      6. RADIUS server acct port: 1813
      7. Auth Method: CHAP
      8. NAS ID: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called SWS/Hotspot/NAS-ID in the dashboard.
    • Captive Portal
      1. Captive Portal URL: Select one
      2. Captive Portal Secret: hotspot
      3. Landing URL: Select one
      4. Idle Timeout: 0
      5. Session Timeout: 0
  6. After saving the hotspot settings, use the tabs on the top to select the ‘Wiresless SSID’ page.
  7. Click Add SSID, configure to the settings below and Confirm. (or edit your existing one)
    • General Settings
      1. Enable SSID: ON
      2. SSID: Guest WiFi (or whatever you wish)
      3. Broadcast SSID: ON
      4. Client Isolation: ON
    • Network Settings
      1. Network Behavior: Hotspot-controlled
      2. Walled Garden: Please add the entries available in the Default Walled Garden List.

        If you’re a white label client and you have your own splash domain, be sure to include it in the walled garden.

  8. After your devices update, your Guest WiFi signal will be live.
Disclaimer on hardware configuration guides in the KB.

This equipment has been integrated and tested in our labs with the Marketing4WiFi platform using the firmware versions below.

FW 2.1.6-2089

LIMITED HARDWARE SUPPORT: Hardware manufacturers frequently make changes to firmware, controllers and GUI’s. The information contained in this guide may be out of date or images may be different and is to be used as a general reference guide. We do offer additional limited support to help with trouble-shooting and we highly recommend that you have a hardware support agreement and/or access to a hardware support engineering representative from the manufacturer.

Updated on February 10, 2021

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