Configuration for Cradlepoint Routers

You can confirm your environment under Operator Customizations.

Before configuring your device, please be sure that you have added the Gateway to the Smart WiFi Platform and associated it with a Hotspot.

Screenshots of Cradlepoint configuration:

Setup your WLAN Guest network. Choose ‘Open’ so no password is required to connect.

Configure the Hotspot settings:

Hotspot Mode: RADIUS/UAM
Hotspot/UAM Authentication port: 3990
RADIUS Server Address 1: Select one

RADIUS Server Address 2: Select one

Authentication Port: 1812
Accounting Port: 1813

Configure UAM Settings:


Shared Secret: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called RADIUS Secret in the dashboard.
Redirection on Successful Authentication: To the UAM Server
Login URL: Select one

Splash Page URL: <leave blank>
Shared Secret: hotspot (case sensitive)
NAS/Gateway ID: Available in the Edit Hotspot page in the Marketing4WiFi dashboard, called SWS/Hotspot/NAS-ID.
Allowed hostnames: Please add all the Default walled garden entries.

If you’re a white label client and you have your own splash domain, be sure to include it in the walled garden.


Save the configuration.

Enable the Hotspot service on your WLAN:

Change the IPv4 Routing Mode to ‘Hotspot’

Disclaimer on hardware configuration guides in the KB:

This equipment has been integrated and tested in our labs with the Marketing4WiFi platform using the firmware versions below.

LIMITED HARDWARE SUPPORT: Hardware manufacturers frequently make changes to firmware, controllers and GUI’s. The information below may be out of date or images may be different and is to be used as a general reference guide. We do offer additional limited support to help with trouble-shooting and we highly recommend that you have a hardware support agreement and/or access to a hardware support engineering representative from the manufacturer.


Updated on February 10, 2021

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