Report- Client Articles Summary

This article is a summary of the available articles in the reports client level knowledgebase. As an operator, the following pages will contain information for all clients under your dashboard. In most cases you can select a client or hotspot to filter the data down further.

  • Guest Connections– Provides an exportable list of the connections made to your hotspots within the configurable date range.
  • Guest Profile– Offers the detailed information available on each guest device connected to your hotspots.

    The Guest Profile page contains the ‘Clear’ button which can be used to anonymize PII in accordance with GDPR.

  • Connections Summary– The connections summary provides an overview of the amount of connections made to each of your hotspots.
  • Guest Summary– The guest summary allows you to understand the performance of your hotspot as it pertains to new guests and guest retention.
  • Revenue Report– An exportable list of the guest plans purchased through your hotspots within the configurable date range.
    This feature is related to the optional Guest Plans module.
    Please contact support if you would like to add this to your plan.
  • Gateway Status– An status list of your MikroTik gateways and a drop down selector for your Datto/OpenMesh gateways.
  • SMS Report– An exportable list of SMS usage for your hotspots.
  • Unsubscribe Report– An exportable list of guests who have unsubscribed from your hotspots.
  • Contact Summary– The contact summary reports the number of contacts recently added to your contact manager.
    This feature is related to the optional Contact Manager module.
    Please contact support if you would like to add this to your plan.
  • Contact Tag Summary– The contact tag summary reports the number of recently added contacts added to tags in your contact manager.
    This feature is related to the optional Contact Manager module.
    Please contact support if you would like to add this to your plan.
  • Campaign Summary– The campaign summary provides an overview of how all of your campaigns are performing.
Updated on August 31, 2020

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