Dashboard Keepalive Information regarding this feature can be found in the client level Knowledgebase article found HERE.
What is a session and how do I get billed for it? Please note that you’ll only be billed on sessions if you’re on the Enterprise Service Provider plan. Please consult with...
Why are vouchers and/or payments not showing up? In order for voucher and/or payment options to appear on a Hotspot, be sure that the Client that the Hotspot...
Manufacturer SSL Certificates Description: When a device associates to the Smart WiFi their browser displays a SSL certificate not trusted page. Cause: Captive...
Using MikroTik & OpenMesh Access Points in a Static IP Network Information regarding this feature can be found in the client level Knowledgebase article found HERE.
Dashboard Session Timeout Information regarding this feature can be found in the client level Knowledgebase article found HERE.
Payment Processing Walled Garden Entries These are the Walled Garden entries necessary for different payment processing services. Remember if your Client uses a different processing...
Apple devices unable to login using Facebook two factor authentication With Facebook Two-Factor Authentication (TFA), an additional code via the Facebook App is necessary to complete the sign-in process. However, iPhones...
Android closes captive portal before landing page When Android devices successfully connect to a Guest WiFi SSID configured for the SmartWiFiPlatform using the Android Captive Portal window,...
Can I export my guest lists? Information regarding this feature can be found in the client level Knowledgebase article found HERE.